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expedia profits from the circle of blame – is that right?

case dismissed!

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next time you want to change your flight, read this

american airlines

case dismissed!

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forced to return his avis car to another location — what’s with this extra charge?

case dismissed!

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united airlines gets it dead wrong (but it’s still right)

case dismissed!

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the american way of following european consumer protection laws

american airlines

case dismissed!

consumer protection

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oops, wrong hitch!

case dismissed!

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furious at united because she missed her best friend’s funeral

case dismissed!

united airlines

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he had the promise in writing, but it didn’t matter

case dismissed!

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government calls out cheaters who booked united mistake fares

case dismissed!

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well, why didn’t you just say so?

case dismissed!

extraordinary circumstances

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“nothing more i can do at this point”

case dismissed!

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do i really have to pay $623 for these “scratches” on my beemer?

case dismissed!

info source

should i be writing about the lush customer who fell off the it wagon?

case dismissed!

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get it in writing, get it in writing, get it in writing!

case dismissed!

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why won’t intercontinental hotels honor its “best” price guarantee?

case dismissed!

intercontinental

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no visa and no flight credit – who’s responsible for this mess?

case dismissed!

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