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advice from startupland: treat your vc like your spouse

devdutt yellurkar

technology companies

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zendesk steps up its mission to bring customer service to where customers are

customer service

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zendesk embeddables put customer service at the heart of websites and apps

customer service

product updates

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talkdesk grabs $3.15m for its ‘call center in the browser’

technology companies

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feds unmask mystery hacker who “hamburgled” burger king twitter account

cameron lacroix

risk assessment

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google capital jumps into $31m round for freshdesk

technology companies

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here’s the coolest tech we saw at databeat 2014

technology companies

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desk, freshdesk, and the recently ipo’d zendesk lead all help desk software in new ratings

technology companies

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zendesk raises $100m in ipo — and traders love it

technology companies

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zendesk seeks more than $100m in ipo

technology companies

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customer service giant zendesk plans $150m ipo, acquires live chat startup zopim

customer service

technology companies

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viralheat adds zendesk integration, boosting social customer support for brands

customer support

social media management

technology companies

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zendesk shows off more growth, adds 3 women to board

software as a service

technology companies

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10 powerful, cloud-based help-desk services to help you win at customer service

customer service

technology companies

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zombie apocalypse, meet tech: hootsuite, zendesk, and pinterest get freaky for halloween

hootsuite media

technology companies

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hootsuite adds hard-core social analytics via brandwatch, announces new milestones

social media marketing

social media monitoring

technology companies

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