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customer service bots are coming to instagram
facebook
instagram
bots
business
crm
engadget
gear
messaging
messenger api
messengerapi
news
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idg contributor network: the rules of engagement for customer-obsessed organizations
crm
it management
technology
source
idg contributor network: adobe continues its march to the cloud
cloud computing
crm
software as a service (saas)
technology
source
idg contributor network: crm implementation: change is hard but it's worth it
cloud computing
crm
technology
source
idg contributor network: sprinklr takes on the big boys of customer experience
cloud computing
crm
technology
source
idg contributor network: the bell rings to start another round: fred studer signs on with financialforce
cloud computing
crm
enterprise resource planning (erp)
technology
source
idg contributor network: campaign monitor acquires to move further into the world of crm
cloud computing
crm
technology
source
totango launches zoe, a customer management slack bot for teams
ai
bots
business
cloud
commerce
crm
customer service
customer success
customer success management
enterprise
saas
technology companies
totango
source
idg contributor network: putting data into the sales process with insidesales
big data
crm
data analytics
technology
source
pipedrive lands $9m to help small biz keep track of sales
business
crm
marketing
pipedrive
sales
steve oriola
technology companies
source
discoverorg launch oppalerts to tell you what it decision-makers want to buy
b2b
big data
business
cloud
crm
enterprise
entrepreneur
marketing
marketing technology
purchase intent
sales
sales technology
salestech
selling
small biz
technology companies
source
a microsoft-salesforce tie-up might be all about the growing purse of the cmo
microsoft
andrew jones
business
cloud
cmos
crm
deals
enterprise
larry augustin
marketing
mergers
saleforce
salesforce.com
satya nadella
technology companies
source
microsoft considering a bid for salesforce?
crm
it industry
technology
source
salesforce said to be fielding buyout offers
crm
enterprise applications
it industry
technology
source
new research: how a customer focus can power small business growth
big data
business
cloud
crm
entrepreneur
marketing
marketing automation
mobile
mobile marketing
salesforce
small biz
technology
source
greenrope’s crm and marketing automation bucks the trend, but will it win?
business
cloud
crm
email integration/campaigns
enterprise
entrepreneur
greenrope
lead analytics
lead generation
lead intelligence
lead nurturing
lead scoring
marketing
marketing automation
marketing technology
martech
mobile
multi-step nurture campaigns
sales analytics
small biz
split-testing
technology companies
source
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