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if it’s too good to be true — don’t take advantage of it

ethiopian airlines

fat-finger fares

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why was my refund issued in travel vouchers?

american airlines

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a “gesture of goodwill” that took 15 months to receive

the travel troubleshooter

virgin atlantic

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a dream trip ends early when her london flight is canceled

american airlines

british airways

flight cancellation

the travel troubleshooter

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why won’t american airlines refund my son’s airfare?

american airlines

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does it really take 10,000 emails to get my $10,000 refund?

british airways

the travel troubleshooter

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oops! expedia canceled the wrong airline ticket

the travel troubleshooter

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“our anniversary trip was ruined and british airways kept our $3,269”

british airways

the travel troubleshooter

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what happened to my refund, south african airways? oh, wait …

south african airways

the travel troubleshooter

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asked for $700 refund, got $40. is this right?

is this enough compensation?

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spirit promised it would cover my hotel. then it didn’t.

spirit airlines

the travel troubleshooter

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greyhound races to send canned responses — but not a refund

the travel troubleshooter

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not 100 percent satisfied with my hawaii tour. not even close.

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