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if it’s too good to be true — don’t take advantage of it

ethiopian airlines

fat-finger fares

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my car service company never showed up, and it never explained why

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help! my cat was hit in the parking lot of the motel 6

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i canceled my reservation so why did the hotel still charge me?

cancellation penalty

cancellation policy

hotel reservation

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if you don’t pay for trip insurance, you can’t use it

travel insurance

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i was charged a $14 booking fee! is this a scam?

hotel reservations

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i only needed a blood transfusion! why did norwegian cruise line leave me in st. kitts?

blood transfusion

norwegian cruise line

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poof! problem solved — thanks to our company contacts!

company contacts

customer service

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why does my “no-limit” data plan seem to have a data limit?

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how can i be a “no-show” for a canceled flight?

british airways

canceled flight

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i took advantage of a gift card promotion. then target took advantage of me

target gift cards

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i rejected my flight’s schedule change. now american airlines rejected my refund request!

american airlines

flight schedule

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a sanyo self-help success story holds a lesson or two about the power of advocacy

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how long does a car rental company have to send me a damage claim?

car rental damages

rental car damage claim

thrifty rent-a-car

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why their special “circumstances” are more special than yours

american airlines

special circumstances

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no cruise, no insurance and no refund? not so fast!

carnival cruise

princess world cruises

travel insurance

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