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a black customer makes store employees regret it instantly for falsely accusing him of stealing his own jacket
beau carter
black
customer
innovation
james conley iii
old navy
racial profiling
racism
rights
society
west des moines
source
car rental absurdities i’d change if i could
car rental
car rental absurdities
customer
fees
rip-off
stories you may have missed
that's ridiculous!
travel
source
no, you’re not entitled to that. here’s why.
advocate
case dismissed
compensation
consumer advocacy
customer
demand
demanding
dignity
entitled
entitlement
respect
travel
source
how failure can make you a better customer
attitude
commentary
customer
failure
travel
word of mouth
source
should i divorce my customer?
commentary
customer
divorce
fire
travel
source
so, this happened: starbucks manager goes off on customer who wanted a straw
barista
coffee
customer
customer service
entertainment
new york
news
queens
so this happened
starbucks
source
does staples have the right to spy on me?
customer
is this enough compensation?
spy
staples
travel
source
make your customer the hero to win brand loyalty
business
customer
marketing
public relations
strategy
technology
source
happy customer using set me free by rodgers cattle
cattle
customer
free
happy
rodgers
rodgers cattle
using
source
your customer data isn’t safe, but here’s how to protect it
breach
customer
data
problem solved
safety
travel
source
bank of america must refund $727m to customers
bank of america
customer
financial
news aggregator
refund
top news
source
the high cost of great customer service
car
commentary
customer
rental
service
travel
source
3 strategies for improving your facebook ads
facebook
ad campaign
customer
social advertising
technology
web traffic
source
yes, customer service really is circling the drain – here’s what to do about it
customer
problem solved
satisfaction
service
travel
source
maybe good airline service is possible after all
airline
commentary
customer
good
service
travel
source
as atd draws to a close, here are some staff highlights -- part one: kafka, hesseldahl, gannes
facebook
google
ipad
steve jobs
boston
massachusetts
airbnb
all things digital
andy grove
application
arik hesseldahl
atd
bearcat
ben fried
best buy
bloomberg
brian krzanich
communications
consumer
consumer electronics show
customer
dadi perlmutter
data
dropbox
edition
enterprise
featured post
general
hardware
hp
intel
jeopardy
katherine boehret
liz gannes
machine
magazine
media
mobile
music
news
peter kafka
phone
pinterest
polic
post
premium
product
programming
publisher
radio
reporter
roundup
scanner
sharing
slayer
social
software
staff
startup
store
technology industry
the wall street journal
time inc.
touchpad
tv
uber
uniden
valuation
walt mossberg
warehouse
youtube
source
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