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airline tracks twitter user’s real-world id, publishes her flight number
personally identifiable information
policy
privacy
southwest airlines
技术
源
indonesia 737 crash caused by “safety” feature change pilots weren’t told of
indonesia (印度尼西亞)
aircraft accidents
airline accidents
american airlines
automated safety systems
biz & it
boeing
boeing 737 max
lion air flight 610
southwest airlines
技术
源
southwest airlines protested airworthiness directive designed to prevent engine failures
biz & it
engine failure
national transportation safety board
ntsb
policy
southwest airlines
southwest flight 1380
turbofans
技术
源
can southwest airlines extend my ticket credit? i have cancer.
cancer
should i take the case?
southwest airlines
southwest airlines extend my ticket credit
travel
源
here’s why threatening southwest airlines with legal action won’t solve your problem
problem solving mistake
self-advocacy mistakes
southwest airlines
southwest airlines customer service
stories you may have missed
the travel troubleshooter
threatening southwest with legal action
travel
源
taken from her southwest flight to the hospital against her will — who pays?
commentary
insurance
sick on a southwest flight
southwest airlines
southwest flight mishap
stomach flu
stories you may have missed
travel
源
the end of the road? not yet
commentary
end
fundraiser
southwest airlines
travel
源
don’t forget the first step to a refund: ask for it
contract of carriage
involuntary denied boarding
southwest
southwest airlines
the travel troubleshooter
travel
源
there’s no way we’re taking this southwest airlines case. no way, no how. nuh-uh.
airline credit
canceled flight
case dismissed
southwest airlines
southwest vouchers
travel
源
buy this! here are your 2018 readers’ choice award winners
華特迪士尼世界度假區
2018 winners
at&t
best
buy
choice
commentary
elliott readers
reader's choice
southwest airlines
travel
winners
源
hey chase, where are those 20,000 points you promised?
chase
chase credit card
loyalty points
problem solved
southwest airlines
travel
源
southwest is still taking this passenger under its wing
airline
business
customer service
good news
goodwill
southwest airlines
the good news guy
travel
united airlines
源
brush fires delayed me and i missed my southwest airlines flight — do i have to pay for a new ticket?
flight
airline
cancellation policy
case dismissed
departure
last-minute fare
nonrefundable
nonrefundable ticket
southwest airlines
travel
源
southwest helps fix a wheelchair — and a holiday journey
airline
american airlines
disabled passenger
good news
hawaiian airlines
holiday season
jetblue
southwest airlines
the good news guy
travel
traveler
wheelchair
源
flight
southwest’s cancellation policy is lenient, but not this lenient
airline info
cancel
cancellation policy
case dismissed
change
confirmation
policy
southwest airlines
ticket
travel
信息
源
why you matter — and why i’m giving away southwest airlines tickets
commentary
compensation
fundraiser
help
southwest airlines
travel
源
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